Privacy Policy

Privacy Policy for Flota Solutions Limited (Fleevo)

Effective Date: 20 Nov 2023

1. Introduction

Welcome to Flota ("we," "us," "our," or the "Company"). We are committed to protecting your privacy and safeguarding your personal and business-related information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our B2B SaaS services ("Services").

2. Information We Collect

We may collect the following types of information from you:

2.1. Personal Information

  • Contact Information: Such as your name, email address, phone number, company name, and business address.
  • User Account Information: Information you provide when creating an account on our platform, such as a username and password.
  • Payment Information: Credit card or other payment information when you make a purchase.

2.2. Business Information

  • Information about your company, its structure, and industry.
  • Data generated while using our Services, such as user activity logs and usage data.
  • Customer and user communications, such as support requests or feedback.

3. How We Use Your Information

We use your information for the following purposes:

3.1. Providing and Improving our Services

  • To provide, maintain, and improve our Services.
  • To respond to your support requests, comments, or questions.

3.2. Billing and Account Management

  • To process payments and send you invoices.
  • To manage your account and keep it secure.

3.3. Communicating with You

  • To send you updates, newsletters, and other informational materials.
  • To notify you about changes to our Services or this Privacy Policy.

3.4. Legal Compliance

  • To comply with legal obligations, such as tax or regulatory requirements.
  • To protect our rights, privacy, safety, or property, and those of our customers or other third parties.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with the following entities:

4.1. Service Providers

  • Third-party companies or individuals we employ to facilitate our Services, including payment processors, hosting providers, and customer support.

4.2. Legal and Regulatory Authorities

  • To comply with applicable laws, regulations, or legal processes.

4.3. Business Transfers

  • In connection with the sale, merger, or acquisition of all or part of our business.

5. Data Security

We take reasonable measures to protect your information. However, please be aware that no data transmission or storage system is completely secure.

6. Your Choices

You can update, correct, or delete your personal information at any time by logging into your account. You can also unsubscribe from our marketing communications by following the instructions in our emails.

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We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.

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Legal Basis for Processing

We process your personal data under the following legal bases in accordance with the General Data Protection Regulation:

  • Performance of a Contract – to provide, operate, and manage your account and our Services
  • Legal Obligation – to comply with applicable laws and regulatory requirements
  • Legitimate Interests – to improve, secure, and maintain our Services, provided such interests do not override your rights
  • Consent – for sending marketing communications and placing non-essential cookies

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We rely on your consent where required by law, including for marketing communications and the use of non-essential cookies. You may withdraw your consent at any time.

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YOUR RIGHTS & PREFERENCES AS A DATA SUBJECT

‍Subject to the GDPR and applicable law’s limitations, the rights afforded to you as a data subject are:

  • RIGHT TO BE INFORMED : You have a right to be informed about the manner in which any of your personal data is collected or used which we have endeavored to do by way of this Policy.
  • RIGHT OF ACCESS : You have a right to access the personal data you have provided by requesting us to provide you with the same.
  • RIGHT TO RECTIFICATION : You have a right to request us to amend or update your personal data if it is inaccurate or incomplete.
  • RIGHT TO ERASURE : You have a right to request us to delete your personal data.
  • RIGHT TO RESTRICT : You have a right to request us to temporarily or permanently stop processing all or some of your personal data.
  • RIGHT TO OBJECT : You have a right, at any time, to object to our processing of your personal data under certain circumstances. You have an absolute right to object to us processing your personal data for the purposes of direct marketing.
  • RIGHT TO DATA PORTABILITY : You have a right to request us to provide you with a copy of your personal data in electronic format and you can transmit that personal data for using another third-party’s product/service.
  • RIGHT NOT TO BE SUBJECT TO AUTOMATED DECISION-MAKING : You have a right to not be subject to a decision based solely on automated decision making, including profiling.

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If you believe we have used your personal data in violation of the rights above or have not responded to your objections, you may lodge a complaint with your local supervisory authority.

Retention of Personal Information

We retain your personal data only for as long as necessary to provide our Services and for legitimate business purposes, including improving our Services, resolving disputes, and enforcing our agreements.

We may retain personal data for longer where required to comply with legal obligations.

Upon termination of your account, we may delete your personal data, unless retention is required or permitted by law.

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Transfer of Information

We may transfer and store your personal data outside the United Kingdom or the European Economic Area, including for disaster recovery and operational purposes.

Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

We may also share your data with trusted third-party service providers who assist us in delivering our Services, including hosting providers, payment processors, analytics providers, and customer support services.

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‍Data Protection Officer (DPO)

We have appointed a Data Protection Officer to oversee our data protection strategy and ensure compliance with GDPR. If you have questions regarding our privacy practices, the use of telematics data, or your rights as a data subject, you may contact our DPO directly:

  • Email: dpo@fleevo.io
  • Postal Address: 4th Floor, 205 Regent St., London W1B 4HB, United Kingdom; Attn: Data Protection Officer.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes.

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Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at info@fleevo.io.

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Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of UK.

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